A work order tracking app answers one question from a phone: where is every job right now? Raised and not started, in progress, done and not invoiced, invoiced and not paid. It has to carry a status on every order, date each change against whoever made it, and keep the price on the same record so the money is tracked with the work. Anything else it does is a module. This guide is the three parts of that answer and how Jobcardo, which runs in the browser with no install and prices the order free, delivers each.
A status on every order, readable by status
Raised, in progress, done, invoiced and paid, closed. The tracking app carries one of them on every work order and lets the list be read by status, so the orders that are done and not invoiced, which is where the money leaks in a small shop, are one glance away on a phone. In Jobcardo Pro every order sits against its customer with its status, and the technician and the office read the same list.
A dated history, not just the current state
Tracking that shows only where an order is now loses the thing you need when a customer asks when the job was finished or who added the extra hours. Each status change, added part and changed figure is kept with a date and the login that made it. That history is the reason a tracking app earns its place over a whiteboard, and in Jobcardo it is the paid plan.
The price tracked with the work
A job list without the price and a spreadsheet without the status are the two halves a tracking app replaces. The order's total, its deposit and its balance sit on the same record as its status, worked from labour hours at the rate, parts with the markup, the trip charge and the tax. The work order template on this site does that pricing free with no account; the app is the record around it.
Questions people ask about work order tracking app
Is the work order tracking app free?
Pricing the order is free with no account. Tracking it as a record with a status and a history is Jobcardo Pro at $25 a month for the whole team.
Can the customer track their work order?
Not through a portal today. The office reads the status from the record and tells the customer; a customer-facing status page is a request we hear.
Does it track the technician's time?
It tracks the hours entered on the order at your rate and dates every change. It is not a timer or a timesheet.