A digital work order is the job card raised, priced and kept on a screen instead of on paper: the customer, the work, the assignee, the price and the status, exactly as the pad carried them, plus the two things the pad never had, a date on every change and figures that reach the invoice without being typed again. It is not a different document. It is the same order kept as a record, and the reasons to move to one are practical rather than fashionable: the extra parts added at three o'clock are dated, the invoice agrees with the sheet, and the question about the job from three weeks ago is answered from the record.
The same lines, priced from your own figures
A digital work order carries every line the paper one did: customer, site, work to be done, who has it, labour hours at the rate, parts at cost with the markup, the trip charge and the tax on the parts line. The free work order template on this site prices those lines on the page with no account, and the printed or PDF sheet is what the technician hands over. What is digital about it is that the lines are kept as lines, so the figure the customer questions is the figure that can be shown.
A date on every change
Paper shows the end state. A digital work order in Jobcardo Pro shows the path: raised on the first, in progress on the third, done on the fourth, the extra parts added by the technician at a stated time. Every change is dated against the login that made it, and that history is the thing a small business is actually buying when it goes digital, because it settles the disputes the carbon copy could not.
Figures that reach the invoice as figures
The digital order's lines and total are exported into whatever raises the bill, so the invoice reads from the order rather than being typed from it. That is the saving over the pad, and it is the reason Jobcardo keeps the order's lines rather than a single total. It does not raise the invoice itself; invoicing is its own product, and the order is done properly by staying the order.
Questions people ask about digital work order
What is a digital work order?
A work order raised, priced and kept on a screen as a record: the same customer, work, assignee, price and status as a paper job card, with a date on every change and the figures exportable to the invoice.
Can a digital work order be printed?
Yes. Every worksheet on this site prints from the browser or saves as PDF as it stands; in Pro the print carries your business name and logo with no Jobcardo watermark.
Is a digital work order the same as a digital service ticket?
In practice yes; the trade's vocabulary differs. A service ticket is usually a work order for a call-out, with a callout fee and travel on it, which the service work order worksheet on this site prices.