A mobile work order app is judged in the truck, not in the demo. The technician has the customer's name, the fault, the hours it took and the parts that went in, and the app has to turn those into a priced order on a phone screen, save it against the customer rather than the device, and move its status so the office knows the job is done before the truck is back. Anything the app adds on top of that is a module the technician will not open on site. This guide is the three things a mobile work order app has to do, and how Jobcardo, which runs in the phone's browser with no install, does them.
Priced on the phone, from the technician's own figures
Labour hours at the business's rate, parts at cost with the markup, a trip charge and the tax rate on parts: the work order template on this site takes them on a phone screen and gives back the labour, the marked-up parts, the tax and the total on the same screen. The figures are the technician's, entered at the site rather than reconstructed from memory at the yard, and the sheet prints or saves as PDF from the browser as it stands. There is nothing to install, because the worksheet is a web page.
Saved to the customer, not to the phone
The failure mode of a mobile app is the order that lives on one device. In Jobcardo Pro a saved order lands against the customer with a status and a date, follows the account rather than the phone, and is open on the office desktop a moment later. A lost or replaced phone is not a lost job, a shared tablet in the van opens the same customers, and the new technician sees the history on their first morning.
The status moved from the site, dated
In progress when the work starts, done when it ends, with the extra parts or hours added on the same order and dated against the person who added them. The office invoices from the order as the technician left it, not from a phone call about what happened. That dated history is the part a pad in the truck never had and the reason a mobile work order app earns its place.
Questions people ask about mobile work order app
Is there an app to download?
No. Jobcardo's worksheets and workspace run in the phone's browser, so there is nothing to install or update. Add the site to the home screen if you want an icon.
Does the mobile work order app work offline?
The worksheet computes in the browser once loaded. Saving to Pro needs a connection at the moment of saving; a sheet priced without signal can be saved when the phone is back in range.
Can each technician have a login?
Yes. Jobcardo Pro is one flat price for the whole team with a login for each technician and for the office, and every change to an order is dated against the login that made it.