Service order software
- Service order total
- $312.25
- Travel
- $12.60
- Labour on site
- $142.50
Every figure on this page is computed from the inputs entered, by the method stated below it. Jobcardo publishes no tax rate, no wage figure and no trade standard: the rate, the markup and the tax on the parts line are yours, and the defaults are a worked example to replace with your own figures.
Service order software prices and keeps the call-out: the order a repair or maintenance business raises when a customer rings with a fault, with lines a shop job does not have. A callout or diagnostic fee, travel by the mile or as a flat charge, labour on site at the business's rate, and parts at cost with a markup, into a total and, the figure most call-out businesses never see, the revenue for each hour the technician was on site. What service order software has to do is work that from the business's own figures, on a phone at the site, and keep the order against the customer with a status. The service work order worksheet on this site does the pricing free; Jobcardo Pro keeps the order.
Try the free worksheet Free to use. No account, no card, no trial clock.
Price the call from the site
Callout fee, miles and the rate per mile, hours on site and the labour rate, parts at cost, the markup and the tax rate on parts go in on the technician's phone; the travel, the labour, the marked-up parts, the tax and the total come out on the same screen.
Read the revenue per hour before you agree the next one
The worksheet divides the total by the hours on site. A call that pays $208 an hour is a good call; one that pays $60 because the drive was long and the callout fee was waived shows itself on the sheet, which is where a pricing decision should be made.
Keep it against the customer, with its status
In Pro the service order sits against the customer with a status and a history like any other order, so the second visit to the same site opens with the first visit's parts, hours and price already on the record.
Service order software: common questions
What is a service order?
A work order for a call-out: the order a repair or maintenance business raises when it is sent to a customer's site to fix or service something, priced with a callout fee and travel on top of the labour and parts. Some trades call it the service ticket or the job card; the worksheet prices it whatever it is called.
Does it handle a maintenance contract or a recurring visit?
Each visit is its own service order against the customer, so a recurring visit is a series of orders on one customer's record with the history between them. Preventive schedules over an asset register are a CMMS job, and this estate serves that from its maintenance hub rather than from here.
Can I tax labour as well as parts?
The worksheet taxes the parts line and leaves labour untaxed, which is the common case; whether labour is taxable in your state is a question for your accountant. If it is, put the labour figure through the same rate on your invoice; the sheet shows the labour as its own line so the figure is to hand.
Jobcardo Pro
Keeping what you raise
The worksheets are free forever. Pro turns them into the record: every order you raise kept against the customer with its status from raised to done to invoiced, every change dated, your company name and logo on the sheet, no watermark, and an export when the bookkeeper asks.
- Download as PDF
- No Jobcardo watermark
- Save every work order and sales order and reopen it later
- Your business name and logo on the sheet
- Export every order and worksheet in one go
- Job-done and balance-due reminders emailed to your customers
- Connect your own Stripe account and get paid online
- Connect your QuickBooks Online or Xero
$25per month, whole team
Start Jobcardo Pro PricingRenews monthly at the price above until you cancel. We email you before any price change.
Will it do what you need for Service order software?
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Cite or embed this figure
On the worked example, a $75 callout, 18 miles at $0.70, 1.5 hours at $95 and $62 of parts marked up to $77.50 with $4.65 of tax is a $312.25 service order, or $208.17 for each hour on site.
Service work order (Service order total): $312.25, Jobcardo, worked example.
Cite as: "Service order software, Jobcardo", updated 2026-09-04, https://jobcardo.com/service-order-software/.